Frequently Asked Questions
Do Exinda heat pumps work in cold climates?
Yes. Exinda heat pumps work in cold climates. They operate down to -13°F (-25°C) and in some models below that. Please contact us for full specifications and details to match your exact needs.
Which buildings and applications are Exinda products suitable for?
Exinda products are suitable for a wide range of applications, including both commercial and residential buildings that require heating, cooling, and domestic hot water.
They can be used in condominiums, in single-family homes, as well as in office buildings, retail spaces, restaurants, hotels, and other hospitality environments.
Exinda systems are also well suited for institutional facilities such as schools and community centers, industrial spaces, hospitals and mixed-use developments. In short, they provide an efficient solution for virtually any building that needs reliable heating, cooling, and DHW.
What refrigerants do Exinda systems use?
Exinda systems use R32 refrigerant for most of their products, as well as R454B and R515B in select models.
Do Exinda systems support modular installations?
Yes. Exinda heat pumps support modular installations — the units are designed to operate in cascade and can be connected with up to 8 units working together as a single system.
What type of maintenance do Exinda ERV and HPERV units require?
Exinda ERV and HPERV units require regular, basic maintenance to ensure efficient performance and long system life. Typical maintenance tasks include:
- Filter cleaning or replacement on a scheduled basis to maintain good air quality and airflow
- Inspecting and cleaning core heat‑exchange components to prevent buildup that can reduce efficiency
- Checking fans, blowers, and drives for smooth operation and proper balance
- Verifying controls and sensors are functioning correctly
- Inspecting duct connections and seals for any air leaks
Routine maintenance intervals and specific tasks can vary by model and application, so it’s best to refer to the installation and service manuals or contact our Exinda North America team for detailed recommendations tailored to your equipment.
Do Exinda systems provide both heating and cooling?
Yes. Exinda systems provide both heating and cooling, and some models are also capable of simultaneous operation and domestic hot water (DHW) production. This makes them a highly versatile solution for year-round comfort, allowing a single system to manage space heating in winter, air conditioning in summer, and hot water production whenever it is needed.
Where can I download installation manuals and technical documentation?
Most Exinda installation manuals and technical documentation are available directly on this website. For additional resources or specific product information, you can also contact our Exinda North America team, who can provide guidance and the latest technical materials.